Not replied to 3 ticket support?
I sent out 3 support tickets and no one is getting back?
(Ticket#42379) Ticket#42378) Ticket#42356
I'm sorry for the wait - just had a quick check and can see that you've had a response now. Please understand that due to the pandemic we are a bit more constrained regarding our work and it's just a little harder to keep up with everything at full speed! Apologies for the delay