7 days and still no reply from tech support?!
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Hi, just seeing if anyone actually replies to tech support queries. I posted about PercX kits not downloading 7 days ago.
Still no reply.
Pandemic or no pandemic, that's not impressive.
Maybe in future, explain at the point of sale that Auddict has no real tech support facility AT ALL?
That would be truthful, at least...
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3 days and waiting here......
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I've just checked the open support tickets against both of your emails and I couldn't find anything. Did you use another email address for the ticket creation?
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@Christoph-Hart Hi Christoph, seems like the only way to communicate for tech support from now on is through this forum. I would need help regarding this topic: https://forum.auddict.com/topic/148/error-loading-expansion-voyage-etc-and-no-more-kits-to-be-found
All the kits were ok for several months and then all of a sudden, a message error appeared and then all the kits disappeared. The repair fonction didn't work as planned and now it doesn't even shows up anymore. restart, uninstall, nothing works. If you could have a look at my ticket link up here, please let me know.
Thanks!
