PercX initial popup not working on Surface Pro 3 Windows 10

  • Hello,
    My log in credentials don't work in the PercX popup to 'register this system and download the core kit'. This may be due, in part, to the onscreen keyboard of my Windows 10 Surface Pro 3 appearing and disappearing repeatedly and quickly when I tap in the input field to type. Also, every time I depart from the program and then hover over it's icon in the taskbar to return to it, another instance of the popup appears available to return to.. Though, if I click on one of them, I return to the popup and see no other instance of it. 

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