Problem activating Hexeract on my new Mac, serial number is good but answer is that my email address is wrong..
Hi, i have problem activating Hexeract on my new Mac, when clicking on activate, the answer is that my email address is wrong (my serial number is good).. but i checked 3 times and it is the right address (made sure also there's no misspelling), the one where the synth was initially bought... Any cue on how i can work this out?
Please let me know
Christoph Hart last edited by
which macOS version and which DAW are you using? Might be a sandboxing issue.