That seems to have done the trick. Thanks, Dominik!
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RE: PERC X Unresponsive - Cannot view, download or use any kits
PERC X Unresponsive - Cannot view, download or use any kits
I just tried scouring these forums for some answers and couldn't find anything related to my issue. I purchased PercX on 11/24/2019 during the intro sale and have finally gotten around to really digging in (I briefly tried it out after purchasing on my trash can Mac Pro, but never really went too in depth. I've since upgraded to a new Mac Pro.).
The problem I'm having is this: First, when I initially opened the instrument the other day, I was greeted with a message that said :
"Error at loading Expansion Cracky Djuns: Invalid Machine ID. In order to solve this, go to the store and run the Repair Kit function (from the context menu of the account tab icon)."
After following those instructions, nothing happens. Even when I click on the store within the app in order to click "refresh" next to my account in order to see all of my available kits to download, nothing is responsive. The refresh button does nothing and even clicking "logout" on the account dropdown menu does nothing. Underneath "Account", it says "Fetching user data", but it doesn't seem to ever fetch any data whatsoever. It kinda just sits there.
I've tried completely uninstalling it and redownloading it from scratch multiple times and, still, no luck. I'm not sure if this is a server issue or possibly a Catalina issue or what. Either way, the instrument is completely useless and I'm stuck. Any suggestions? Really hoping to use this instrument on a current project.